Privacy Policy

Effective Date: February 1, 2026

Response Rabbit ("we," "us," or "our") operates the website www.getresponserabbit.com and the Response Rabbit service (the "Service"), an AI-powered tool designed to help users generate intelligent, automated responses for communication, customer support, and related purposes.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Service, or interact with us. By accessing or using the Service, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

Personal Information You Provide: When you create an account, subscribe, contact support, or use features, we may collect your name, email address, payment details (processed securely via third-party providers), and any other information you voluntarily provide.

Usage and Device Data: We automatically collect data such as IP address, browser type, device information, pages visited, time spent, referring URLs, and interactions with the Service (e.g., prompts entered, responses generated).

AI Interaction Data: When you use our AI to generate responses, we collect the input prompts you provide and the outputs generated. This may include message content, conversation history, or attached files (if supported). We use this data to improve the Service and AI model performance.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies for analytics, functionality, and advertising. See our Cookie Policy [link if separate] for details.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service (including training and refining our AI models).

Process payments and manage your account.

Communicate with you (e.g., updates, support responses).

Analyze usage trends and personalize your experience.

Detect fraud, enforce terms, and comply with legal obligations.

For aggregated/anonymized data: research, product development, and marketing.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers (e.g., hosting, analytics like Google Analytics, payment processors like Stripe).

AI infrastructure partners (e.g., cloud providers for model hosting).

In case of merger, acquisition, or legal requirement (e.g., subpoenas).

With your consent or at your direction.

4. Data Storage and Security

Your data is stored on secure servers, primarily in the United States. We implement reasonable security measures (encryption, access controls) but no system is 100% secure. You use the Service at your own risk.

5. Data Retention

We retain your data as long as needed for the purposes above or as required by law. Account deletion requests may take up to 30 days to process fully.

6. Your Rights

Depending on your location:

Access, correct, or delete your data.

Opt out of certain processing (e.g., marketing).

For California residents (CCPA): Additional rights to know, delete, and opt out of sales. Contact us at privacy@getresponserabbit.com to exercise rights.

7. Children's Privacy

Our Service is not directed at children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children.

8. International Transfers

Data may be transferred to and processed in the US or other countries. We use safeguards for such transfers.

9. Changes to This Policy

We may update this policy. Changes will be posted here with an updated effective date.

10. Contact Us

For questions: Response Rabbit, Email: privacy@getresponserabbit.com.